We get a LOT of questions.  If you have a query, have a look through these frequently asked questions to see if it has been asked before.  If not email us enquiries@modelsforheroes.co.uk
  • I'm a hero, can I have a kit?
NO.  Well... Yes.  But only if you are a resident or currently enrolled with a treatment facility, organisation or charity specifically for veterans and injured service personnel.  We plan to be able to provide all mental health charities in the future.  We do not supply individuals and only supply kits following referrals from registered professionals such as your GP. Click HERE to read about our referral policy.
  • Are you a "registered charity"?

  No.  Not yet.   Our application to the Charities Commission is currently pending.  Our goal the first three years is to become registered with the Charities Commission in the UK. Before we can apply we need to have met certain criteria for operating as a registered charity.  Currently Models for Heroes is a 'Not For Profit Company Limited by guarantee.'  We are registered as a charitable company by the HMRC in the UK allowing us to claim Gift Aid on donations from tax payers and apply for VAT exemption.  We are governed by a standard charitable constitution - a governing document that sets out the goals of Models for Heroes, who are lawfully accountable and how the organisation is structured and run.

  • What address do I send kits and Flying hours to?

 Models for Heroes, 1 Harrier Road, Newbury, BERKSHIRE. RG20 4AB

  • How much money is spent on fundraising vs. admin costs?
 For a quick breakdown of these numbers head to the dedicated webpage click here.   Our latest full financial report is published online on the companies house website.

  • Is Models for Heroes a temporary campaign?
Models for Heroes is a non for profit organisation committee of trustees and an almost 100 strong volunteer base. We intend to be around for as long as model making is a therapeutic and beneficial activity.  
  • I represent a mental health charity/organisation or club. May we have some kits?
 We would be honoured.  Please email us at  enquiries@modelsforheroes.co.uk 
  • Are you only focused on combat veterans?
 Currently Yes.  As we have grown and our cause has reached across the UK, other groups that present trauma related mental difficulties have requested our input.   Once registered with the charities commission we intend to provide all Emergency Services treatment organisations with therapeutic model making activities also. 

  • Can I buy that kit from you?
 No. We do not sell on donated stock deliberately to raise funds using retail in that way.   Donated stock intended to be used directly for therapeutic purposes for injured service personnel is always used in that way according to the donors wishes.   However we occasionally receive unsuitable, used or damaged goods from well-meaning donors.  These unusable kits are stored until enough can be sold to a model kit trader.  The small profit from which will be added to the fundraising to buy new kits and materials. Occasionally we are asked specifically by a donor to sell on their donated kits to raise money for our charity.  We only do this in specific requested cases of large amounts of kits.

  • Can I send you my started, unfinished, incomplete kits?
 Please don't.  We accept opened kits. We do not accept kits that have been started on.  The reason is when showing a hobby to someone for potentially the first time we want them to have the best experience possible. As a beginner, trying to build a kit that is already too difficult for a seasoned hobbyist is folly.  Our best advice is to push on and finish it.

  • I already donate kits to my local charity. Why should I donate to Models for Heroes?
 You don't.  You keep doing what you're doing you super person you.  We aim to bring the wider modelling community together to provide a nationwide supply of kits for charitable use.

  • How does Models for Heroes benefit the public?
 Poor mental health, Homelessness and suicide rates in ex servicemen and veterans are 13% above the average rate. Models for Heroes supports the promotion of and teaching of scale modelling as a hobby. Full immersion into an activity provides respite from imposing thoughts and regular socialising with people that have similar interests promotes good mental health. This is vital for developing healthy coping strategies for everyday stresses from both home and the work place.

  • How much money do you pay staff?
 We currently do not pay a salary or wage to anyone within Models For Heroes.  However as Models for Heroes grow we must seek a grant to be able to employ a CEO to manage the day to day activities.  Every pound you donate goes to the charity and its aims. Committee members and volunteers do not receive any monetary incentive or otherwise.  We do offer fuel reimbursement for volunteers and committee members who travel to distant sessions.  Models for Heroes is currently ran entirely voluntarily.

  • How does Mark Stonelake get involved?
 Mark is an Ambassador for Models for Heroes as well as for other charities like the Royal British Legion.  He is ex Commando Regiment, an Invictus Games athlete and an icon for recovery and dedication and a strong supporter of the armed forces.  Mark works with veterans in supported housing and recognises the power scale modelling has on well being and PTSD.  He even likes to stick plastic together occasionally himself.  Mark works closely with our Chairman to focus relevant well being support.

  • Do you take contemporary military kits?
 Yes we take all genres, eras, types and scales of kits.  In the past we have asked for civilian, ww2, ww1 kits and did not want to take contemporary military kits.  We did not want to trigger those whose PTSD was directly related to currently serving vehicles. However as time has gone on we have found we were getting a large amount of requests for modern vehicles for dioramas. These dioramas could then be used in therapy sessions to discuss injuries.